Solution : https://service.sap.com/sap/support/notes/1040377 (SAP Service marketplace login required)
Summary :
Some users are experiencing failed download attempts with the SAP Download Manager, due to SSL certificate issues revealed by error entries associated with javax.net.ssl.SSLHandshakeException in the Tracefile. The underlying problem is a change in the Root CA that signs the certificates for HTTPS communication to the SAP Service Marketplace. For resolution, users using outdated Java versions should update their Java installation to the latest version. Alternatively, manually importing the Verisign Class3 G5 CA certificate to the JRE keystore is suggested, with detailed steps provided for downloading the certificate, locating Java installations, and executing the required commands.
Key words :
<java_folder>\bin\run >keytool -import -keystore, <java_folder>\jre\lib\security\pca-3g5, sap download manager installation folder check, \jre\lib\security\pca-3g5, \jre\lib\security\cacerts -file, pem -alias verisignc3g5the default passcode, tracefile shows entries likemar 21, verisign class3 g5 reason, verisign class3 g5 ca, jre keystore manually
Related Notes :
| 695674 | Download Manager: Verisign Class 3 and 2 PCA Root Cert. Exp. |
| 401196 | Download Manager: Proxy configuration problems |