SAP Note 216364 - Blocked queue / No update to external tax system

Component : Tax Interface (USA) -

Solution : https://service.sap.com/sap/support/notes/216364 (SAP Service marketplace login required)

Summary :
SAP Note addresses issues with tRFC queues, especially TIF_UPDATE_AUDIT_FILE, in scenarios where documents need to be resent to external tax systems but are blocked due to various reasons like update terminations or system failures. It describes steps to identify and handle such issues using transactions like SMQ1 and custom programs to reset document status. The note highlights the importance of careful handling to avoid data loss and the need for contacting SAP Support for unresolved issues. Interventions include resetting document states, reactivating queues, and dealing with Vertex-specific upgrade impacts. Reference is made to additional SAP Notes for detailed resolutions per symptom.

Key words :
rxxx = system name111 = client2222 = company code3333333333 = document numbercur = currency key verify, status shows 'cpicerr- connection closed', component bc-mid-rfc, step 2 run program rfytxupdate, purge postreturn table step 5, error ''target system/gateway, tif_update_audit_file /execute/place cursor, control card templates provided, contact sap development support, custom reset program based

Related Notes :

760113Delete unprocessed LUWs in the qRFC
722339LUW with VB records in SM58/SMQ1
646508Vertex - 'Connection Closed' due to missing TXJLV
645527Vertex Tax Server hangs after upgrade to R/3 4.6/4.7
481278Installing qRFC Version 6.20.045
442478Installation of qRFC Version 6.20.043
438015Latest qRFC version and supplement for 3.x, 4.x, 6.10, 6.20
395531External tax system: Correction programs
389075Performance problems / update of external tax systems
378903Queue status in SMQ1, SMQ2 and table ARFCRSTATE
329193Error 0047 Invalid Jurisdiction level was passed
329191Error 0120 Parsing function (External tax interface)