Solution : https://service.sap.com/sap/support/notes/1600846 (SAP Service marketplace login required)
Summary :
The SAP note addresses issues where JSPM/SUM halts due to authentication errors when accessing the sapcontrol web service, resulting in errors like "HTTP/1.1 401 Unauthorized." This problem occurs with older versions of JSPM/SUM when the sapstartsrv requires user credentials for operations, a default behavior in newer SAP KERNEL versions detailed in SAP note 1439348. To rectify, SAP suggests updating to the latest SUM version or adjusting sapstartsrv settings by modifying "service/protectedwebmethods" in DEFAULT.PFL, followed by restarting services and instances, then restoring settings after updates.
Key words :
customer component bc-upg-ocs-spj support package tools, high priority category upgrade information validity software componentfrom rel, __%pdfstyle%__ / } symptom jspm/sum stops, return code condition success evaluated, prerequisites jspm/sum calls sapcontrol, / __%pdfstyle%__font-size, sapstartsrv 1401712 jspm/sapjup/sapehpi/sum, cluster instances 927637 web service authentication, 1401712 jspm/sapjup/sapehpi/sum, latest sum tool version
Related Notes :
| 1704753 | Inst.Systems based on NetWeaver 7.3 and higher: UNIX |
| 1489021 | SAP NetWeaver 7.0 including EHP3:IBM DB2 for i |
| 1439348 | Extended security settings for sapstartsrv |
| 1401712 | JSPM/SAPJup/SAPehpi/SUM cannot detect all cluster instances |
| 927637 | Web service authentication in sapstartsrv as of Release 7.00 |
| 1797362 | Dual-Stack Split for Systems Based on SAP NetWeaver |