Solution : https://service.sap.com/sap/support/notes/1401712 (SAP Service marketplace login required)
Summary :
SAP update/upgrade tools such as JSPM, SAPJup, SAPehpi, and SUM encounter errors if the SAP Start Services are not operational for the central or SCS instances. It is crucial to ensure these services are active across all system instances for successful tool operations. Additionally, tool errors might occur if the system kernel lacks necessary support; this mostly concerns the information fetching for instance management via SAPCONTROL web service API. The documentation emphasizes the importance of running Start Services and maintaining a compatible kernel version to prevent potential disruptions in system upgrades and updates. Refer to SAP Notes for detailed guidance on managing these issues.
Key words :
\usr\sap\<sid>\<instance_name>\j2ee\jspm\log\log_<time_stamp>\detect_system_parameters_01, customer component bc-upg-ocs-spj support package tools, /usr/sap/<sid>/sys/exe/run/uc/enserver, /usr/sap/<sid>/sys/exe/run/uc/msg_server, __%pdfstyle%__ / } symptom generalthe update/upgrade tools jspm, sapcontrol -nr <instance_number> -host <hostname> -function restartservicefor, log <ehpi directory>\java\log\determine_profiles_dpr_01, symptom 5see sap note 1600846 header data released, log ====== error fragment 3 =====<date> <time> [error], log ====== error fragment 4 =====<date> <time> [error]
Related Notes :
| 1600846 | JSPM/SUM calls sapcontrol without user credentials |
| 1446465 | Instance started with the incorrect instance profile |
| 1122058 | Manual Exchange of kernel binaries |
| 977906 | 6.20/6.40 Patch Collection Inst. on IBM eServer iSeries |
| 969660 | 6.20/6.40 Patch Collection Installation : Unix |
| 967124 | 6.20/6.40 Patch Collection Installation: Windows |
| 927637 | Web service authentication in sapstartsrv as of Release 7.00 |