Solution : https://service.sap.com/sap/support/notes/1492745 (SAP Service marketplace login required)
Key words :
observe abap runtime errors indicating exceptions cx_genil_shm_build_failed, sap notes 1281896 high memory consumption, profile parameter abap/shared_objects_size_mb, method cl_crm_genil_model_shm_root=>if_shm_build_instance~build, crm webclient 1322182 memory consumption, abap shared objects, business object layer, sap crm 2007, shared memory, class cl_crm_genil_model_shm_root
Related Notes :
| 1322182 | Memory consumption of ABAP Shared Objects |
| 1281896 | High Memory Consumption and CRM Webclient |