SAP Note 1408382 - Interaction Center Business Transactions in CRM 7.0

Component : Business Transactions -

Solution : https://service.sap.com/sap/support/notes/1408382 (SAP Service marketplace login required)

Key words :
- crm sales order- erp sales order- erp quotation- erp sales contract- service order- complaint- lead- case- opportunity- service request/incident- problem- request, - quotation- sales contract- service quotation- service contract- service contract quotation- activity, ic-based erp sales order, documents- web channel product catalog integration solution, erp sales order, explosion- extended product proposals- copy control, changethese standard crm webclient business transactions, ic sales order, previously existing ic-specific business transactions, customizing activity define business role

Related Notes :

1261247Convert Service Ticket to Service Request
1236015ERP Sales Documents in SAP CRM
759923IC WebClient: FAQ Note