SAP Note 1252944 - E2E Trace: Problem retrieving data from managed system.

Component : Solution Manager Diagnostics -

Solution : https://service.sap.com/sap/support/notes/1252944 (SAP Service marketplace login required)

Summary :
This SAP Note addresses issues related to data collection from managed systems, particularly concerning HTTP logs, statistical records, and traces. Problems may arise due to various factors including system configuration, user authorizations, or trace settings. For HTTP logs, ensure the correlation IDs match and verify the logging parameters like PREFIX, LOGFORMAT, and MAXSIZEKB are correctly set. Statistical data issues might relate to improper settings of dsrGuid or system time zones. For traces, verify that tracing was enabled and review corresponding settings in the Introscope Bytecode Agent and Introscope Enterprise Manager. The document advises checking specific directories, system parameters and profile settings to resolve these errors and includes direct links to additional E2E Trace User Guides for further assistance.

Key words :
<http_port>/nwa- goto system management -> configuration -> log configuration- choose, 10 \usr\sap\<sid>\<instance>\log\dsr\ <hostname_nodeid>_java check, files \usr\sap\<sid>\<instance>\j2ee\cluster\server<, 0 \usr\sap\ccms\<sid_instance>\dsr\<hostname_nodeid>_java >7, \usr\sap\prfclog\dsr\<hostname_nodeid>_java 7, \usr\sap\<sid>\<instance>\work, 'query historical events' introscope transaction traces, missing introscope transaction trace data check, 'diagnostics setup'->'managed system'->'introscope agent', abap st-pi 2005_1 sp5

Related Notes :

1163751E2E Root Cause Analysis required standard UMASK 027
926290SWNCCOLL: SAP workload NW collector collects no data
481835Analyzing the time zone settings