SAP Note 926290 - SWNCCOLL: SAP workload NW collector collects no data

Component : Performance Monitors (TCC) -

Solution : https://service.sap.com/sap/support/notes/926290 (SAP Service marketplace login required)

Summary :
Transactions ST03N and STAD fail to show statistical data due to a time zone mismatch between the operating system and SAP system settings, preventing data accrual by the statistics collector. To resolve this, users should utilize TZCUSTHELP and TZONECHECK reports to verify and align the time zone settings across the SAP landscape and OS. System restart may be required post-adjustment for changes to take effect. Additionally, ensuring the SAP_COLLECTOC_FORPERFMONITOR job is scheduled in the correct client-specific time zone, typically client 000, is crucial. Further actions include the correction of database table SWNCMONIINDEX using transaction SE16 or the RSSTATX6 report to align time zone entries accurately.

Key words :
message 'system time zone, time zone setting, time zone setting 1, time zone settings, correct time zone, symptom transactions st03n, avoid time differences, sap_collector_forperfmonitor standard job, system time zone, time zone entries

Related Notes :

1595462Logs not visible in the SPM Reports
1582473Numerous issue in SPM due to time zones not in sync
1116229Firefighter - STAT/STAD issues
966309Contents of table TCOLL in SAP_BASIS 700
945114Workload Collector: Change of system time zone
913971Add. info. on upgrading to SAP ERP Central Component 6.0 SR1
741734Incorrect times due to the time zone settings