Solution : https://service.sap.com/sap/support/notes/1163800 (SAP Service marketplace login required)
Key words :
interaction center webclient agent inbox, prerequisites code error solution, description = 'calculate row-count, description = 'relevant main categories', badi interface class if_ex_crm_ic_inbox_badi, business transaction search performance, agent inbox configuration, class cl_crm_aui_service create, completed business transactions, badi-method manipulate_max_hits_rfw
Related Notes :
| 1677841 | |
| 1157552 | |
| 1149580 | |
| 1146659 | Agent Inbox BT Search: Performance Improvements |