Solution : https://service.sap.com/sap/support/notes/1056161 (SAP Service marketplace login required)
Summary :
This SAP Note discusses the SLES Priority Support for SAP Applications, a collaborative support offering between SAP and Novell for users deploying SAP on SUSE Linux Enterprise Server (SLES). It details the availability of support packages from any Novell reseller or directly from Novell. Key features include 24x7 technical support, unlimited service requests, and rapid response times. Enhanced by SAP Solution Manager, the support offers comprehensive assistance, integrating Novell's technical support to facilitate seamless customer service. Additional benefits include improvements in performance, reliability, and scalability specifically optimized for SAP environments.
Key words :
sap include suse linux enterprise server featuring xen virtualization technology enabled, successor version called suse linux enterprise server 11, remarks suse linux enterprise server priority support, service market place / telephone / sap solution manager, suse linux enterprise server 24x7 support, suse linux enterprise server priority support, suse linux enterprise server environment, optimizing suse linux enterprise server, suse linux enterprise server directly, telephone support target response time
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| 171356 | SAP software on Linux: General information |