Solution : https://service.sap.com/sap/support/notes/1050605 (SAP Service marketplace login required)
Summary :
Users encountering non-responsive BEx Analyzer toolbars after frontend installation via CD, support package, or patch application face issues due to local system settings. The "BexInstaller.exe," which deploys SAP connector files and Syncfusion controls into the GAC, fails to execute during installation, causing the toolbar malfunction. Solutions include verifying frontend prerequisites, upgrading from SAPGUI710 to SAPGUI720, manually executing BexInstaller.exe, adjusting event log sizes, applying Microsoft Office updates, configuring .NET framework settings for Office applications, and validating BExConnect registry entries. Detailed steps are provided to address and rectify these issues effectively.
Key words :
registry key hkey_classes_root\clsid\{7b262c9c-1b8c-4bc6-82a8-8afaed94dddc}\inprocserver32\7100, \program files\microsoft office\office11 folder, \program files\microsoft office\office12 folder, \program files\sap\frontend\bw, controlpanel --> administrative tools --> eventviewer, sap connector files, <clientinstallationfolder>\bw folder, microsoft office updatesplease, frontend support package, bex addin reason
Related Notes :
| 893348 | Hardware and Software requirement for NW2004s in SAPGUI 6.40 |
| 877774 | Pre-requisite for BI 7.0 Frontend |