Solution : https://service.sap.com/sap/support/notes/1247502 (Connexion à SAP Service Marketplace requise)
Mots Clés :
implementation guide -> sap solution manager -> configuration -> scenario-specific settings -> service desk -> service provider, element = user_statusname = user_statusshort description = user_statusselect, element = set_auto_statusname = set_auto_statusshort description = set_auto_statusselect, element = auto_statusname = auto_statusshort description = auto_statusselect, sap solution manager, choose 'define action profiles, service desk message, double-click 'action definition', double-click 'processing types', added reseller -> business add-
Notes associées :
1412698 | Incident Management: Change priority for VAR messages |
1023598 | SAP Solution Manager Service Desk for service providers |