Title
Customer Notification Analysis

Purpose
Using this report, you can execute the standard analysis, "customernotification analysis".

Integration
The data, which is updated in
information structure
S116, forms the basis for the customer notification analysis. The dataincludes the following characteristics and key figures:
Characteristics:

• Sales organization


• Distribution channel


• Division


• Maintenance planning plant


• Notification type


• Customer


• Functional location


• Equipment


• Assembly

Key figures

• Completed notifications


• Number of activities


• Processing days


• Breakdown duration entered


• Breakdowns entered


• Notifications entered


• Amount of damage


• Number of cause of damage codes

Prerequisites
The characteristics and key figures, which you wish to evaluate, musthave been updated in information structure S116.

Features
The report generates a basic list according to the data that you enteredand the selection criteria that you chose in the selection screen. Thebasic list gives you an overview of the characteristic values for thekey figures. In addition, it offers you various options for drillingdown. Using the drilldown functions, you can display further detailsabout the data in the list.
You can find further information in the SAP Library under Logistics
-> Logistics - General -> Logistics information system
.