SAP Program RFDM1000 - Comparison of Dispute Cases between Dispute Management and FI

Purpose
You use this program to reconcile Dispute Management and FinancialAccounting.
It carries out the following reconciliations:

  • Compares the amounts in Dispute Management and Financial Accounting
  • (documents) for unconfirmed or voided dispute cases
    • Checks the consistency of clearing information in the documents

    • Checks the consistency of the dispute case currency
    • Selection
      In the first area you can restrict the selection to company codes. Thismeans that dispute cases are evaluated for the selected company codes.As a second option you can enter the business partner. If both fieldsare blank, all existing dispute cases are analyzed.
      In the second area you can enter a line item. In this case, the disputecase that contains this line item is analyzed individually. If youenter a document, the selection from the first area is not considered.
      In the third area you control the output: The parameter 'Only OutputDifferences' restricts the output to the defective dispute case,otherwise all dispute cases are listed. The effect of the parameter'Ignore Rounding Differences' is that for dispute cases with differentcurrencies, differences up to a percentage rate that you enter areignored (since these originate from the currency translations).

      Output
      In the output, the amounts from the dispute case, the related documentsfrom Financial Accounting, and the dispute case history are compared.In the dispute case history, all changes to the dispute cases arelogged in Financial Accounting.
      The output consists of several blocks:

      • The first block contains a list of all dispute cases with amounts.
      • Dispute cases with errors are either yellow or red.
        If the dispute case is yellow, this can mean one of the followingerrors:
        The column Inconsistency contains the error text 'Alternative ProcessNumbers'. If you are using Dispute Management in a two system scenario,this error indicates that not all IDocs were processed for this disputecase.
        If the error text 'No Attributes Found' appears, no dispute caseattributes could be read for the dispute case when you ran the report.If this is the case for several dispute cases, in a two system scenariothis indicates that when you ran the program, the connection to theDispute Management system could not be established. In this case startthe program again. If the problem is not the connection to the DisputeManagement system, there is an inconsistency (it may be that the IDocfor creating the dispute case has not been processed yet).
        The amounts are different and you have selected the option 'IgnoreRounding Differences'. For dispute cases that contain documents indifferent currencies, differences within the percentage rate that youhave selected are output yellow. In this case the error text is'Different Amounts'.
        If the dispute case is red, the amounts are different, even though thedata in FI and Case Management has the same status. If you haveselected the option 'Ignore Rounding Differences', the difference isnot within the percentage rate that you entered. In this case the errortext is 'Different Amounts'.
        • The second block contains a list of the documents for the dispute cases
        • with errors (sorted by dispute case).
          • The third block contains documents with inconsistent clearing
          • information. This means that the clearing information in the FIdocument and in the dispute case is different for this document.
            • Finally, a list of fatal errors appears.

            • Blocks 2 to 4 only appear if there are inconsistencies.