Title Backlog Reduction Engine (BRE) Purpose BRE is a tool that allows you to effectively monitor and systematicallyclean up errors that have terminated billing in mass runs. The following report tree contains all functions that help you correctthese errors. Each of these functions is documented in detail. The following transactions are important> elements of the BRE: SOLPA: Error analysis and creation of solution paths Creates as many automatic solutions as possible EXPG: Agent determination Efficiently distributes errors amongst agents DSETGEN: Periodic evaluation of error logs and creation of error extracts This guarantees that all errors are recognized and entered WAR: Inbox for manual error processing Errors that cannot be corrected automatically are transferred to responsible agent's inbox and manually corrected BREE: Periodic reduction of error extracts Automatic correction and rebilling of errors. Remaining errors are redistributed. This ensures that all recorded and known errors are processed as quickly as possible, and that all outstanding billing is executedFeatures |