Solution : https://service.sap.com/sap/support/notes/993866 (SAP Service marketplace login required)
Key words :
<port>/wfm/admin/xcm/init, htmlb server side eventing, general application settings > customer, xcm admin page, extended configuration management, tools > internet options, admin page, workforce management, internet explorer, left panel
Related Notes :
| 1001220 | HTMLB Server side Events are not Triggered intermittently |
| 988988 | mySAP CRM 2005 SP Stack 07 |