SAP Note 974572 - Missing ORDKEY entries during upgrade

Component : liveCache Applications - liveCache

Solution : https://service.sap.com/sap/support/notes/974572 (SAP Service marketplace login required)

Summary :
After upgrading from SAP APO 3.X to SCM 4.X or 5.0 and while uploading liveCache data, errors may occur characterized by a missing ORDKEY entry, hindering order creation. This typically follows a system creation from a homogeneous copy using varying standard liveCache users across systems, leading to access issues. Solution requires realignment of user ownership for SQL tables (like /SAPAPO/ORDMAP and /SAPAPO/ORDKEY) within the liveCache, ensuring they are correctly associated post-upgrade. Missing steps in user renaming, as per Note 877203, often contribute to the issue. Proper system copy procedure and after-care are critical in preventing data access errors.

Key words :
program /sapapo/om_ordkey_ordmap_check immediately, sql tables /sapapo/ordmap, standard livecache user sapaq1, standard livecache user sapap1, tables /sapapo/ordmap, standard livecache users, standard livecache user, program /sapapo/om_lc_upgrade_3x_40, program /sapapo/om_lccheck, transaction /sapapo/om03

Related Notes :

932837/SAPAPO/OM_LC_UPGRADE_50: Problems during upgrade
886103System Landscape Copy for SAP SCM
882825/SAPAPO/OM_ORDKEY_ORDMAP_CHECK: check is too strict
877203Post steps after the Homogenous liveCache copy using backup/
770673/SAPAPO/OM_LC_UPGRADE_41: Problems during the upgrade
681010/SAPAPO/OM_LC_UPGRADE_3X_40: Problems during upgrade