Solution : https://service.sap.com/sap/support/notes/966954 (SAP Service marketplace login required)
Key words :
send dunning notices, attached correction instructions, dunning notice, smart forms, introductory text, system sends, pdf attachment, terms language, so10 reason, communication defined
Related Notes :
965970 | Sending dunnings by e-mail: Formatting of introductory text |
624290 | Dunning using Smart Forms and e-mail does not work |
554408 | Dunning with Smart Forms and e-Mail: Introductory text |