SAP Note 954372 - Short dump when navigating to text screen (troubleshooting)

Component : Word Processing -

Solution : https://service.sap.com/sap/support/notes/954372 (SAP Service marketplace login required)

Summary :
This SAP Note addresses a critical issue where transitioning to the header or item text screen in documents like a sales order triggers a 'MESSAGE_TYPE_X' or 'CNTL_ERROR' short dump in the SAPLOLEA ABAP program within the AC_SYSTEM_FLUSH function. Applicable to various transactions including VA01, VA02, and others, this note outlines the underlying reason which often involves duplicate text IDs in text determination procedures or entries with a 'Sequence number' of '000'. Step-by-step solutions provided include checking text customizing in VOTXN and removing incorrect entries using SE16 or corrective reports. Additionally, potential modifications causing these problems are discussed, along with instructions on troubleshooting using the SE38 transaction to reveal issues in the code or memory handling.

Key words :
1     z001 internal header memo1 <<<<< 10     z001 internal header memo1 <<<<< 20    z002 internal header memo2, sales document header text determination procedure    z1 seqno id, tdobject txtob txtgr tdid lfdtx, internal xthead table, sales document header, z1    z001 000   <<<<< vbbk, z1    z001 010 vbbk, relevant text determination procedure, incorrect text determination procedure, header text screen

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