Solution : https://service.sap.com/sap/support/notes/937697 (SAP Service marketplace login required)
Summary :
The SAP Note outlines the use of the "SAP NetWeaver BI Diagnostics & Support Desk Tool" for system configuration checks and problem resolution in SAP NetWeaver BI environments. It provides a sequence to deploy, operate, and potentially undeploy the tool depending on the situation. It's emphasized that the tool automates data gathering needed by SAP support, highlights configuration issues, and guides the resolution process. Instructions differ slightly between SAP NetWeaver releases (7.0x and >= 7.30). Deployment involves downloading and uploading the tool files, with special considerations for administrator authorizations and versions handling.
Key words :
sap netweaver bi diagnostics & support desk tool, <j2ee_port>/irj/servlet/prt/portal/prtroot/, sap web application server abap part, portal administration uis netweaver administrator uis, sap netweaver web application server java, sap web application server java, bex web application java, initial tool screen indicating, sap netweaver bi installation, sap netweaver bi system
Related Notes :
| 1598362 | Error Loading SUPM COM_SCPM_MSG_FAILURE_DURING_STARTUP |
| 1504102 | Required elements of a message to BW Integrated Planning |
| 1256188 | Web Dispatcher with https and BI system with http |
| 1224043 | Exceptions: Prerequisites for messages in the area BI Java |
| 1177154 | Prerequisites for messages in the area BI Java |
| 1162507 | Low Previleges for Support Desk Tool Applications |
| 1052659 | Requirements for customer messages concerning export to PDF |
| 1025307 | Composite note for BW 7.00 / BW 7.01 performance: Reporting |
| 989525 | BI 2004s: Checking Java Connections Web Application Designer |
| 988484 | RC=12 in after import method for objects BTMP and BITM |
| 948490 | Customer Message Requirements for BEx Web Runtime Java |
| 948489 | Customer Message requirements for BEx Report Designer |
| 948483 | Reporting problems in SAP NetWeaver 2004s BI Usage |
| 929602 | RSPOR_SETUP: "com.sap.ip.bi Java classes with different vers |
| 923359 | Collective Note: Configuration Wizard - Template Installer |
| 918236 | WD ABAP ALV - creating print version |
| 917950 | SAP NetWeaver 2004s: Setting Up BEx Web |
| 916090 | RFC-error messages in Web Application Designer 2004s |