Solution : https://service.sap.com/sap/support/notes/931239 (SAP Service marketplace login required)
Summary :
When creating a new media role (sales customer, media customer, retailer) for an existing business partner in CRM, an error may occur where the corresponding BDoc fails with the error message CVI_EI 003 - 'No Customer assigned, you cannot transfer customer data'. This error primarily affects business partners categorized as organizations and arises due to excessive entries in the CRMM_BUT_CUSTNO table. A fix can be applied by importing the relevant Support Package or implementing the provided advance correction. Relevant terms include BP_EXCHANGE_CRM_TO_R3_BP, ISM000, ISM001, and ISM020.
Key words :
respective bdoc hangs, relevant support package, attached advance correction, error message cvi_ei 003 ', transfer customer data', error occurs, sales customer, media customer, customer assigned, media role
Related Notes :
| 436843 | IS-M/CRM: Business partner exchange between CRM and IS-M |