Solution : https://service.sap.com/sap/support/notes/923018 (SAP Service marketplace login required)
Key words :
calls front-end service functions insap gui, language specific characters arenot correctly processed, terms mac os, request header fields, java embedding plugin, strings correctly, composed characters, symptom filenames, macintosh computers, charset reason
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862765 | ITS Up/Down: filenames with language specific characters |
335521 | ITS patch installation of kernel files |
330793 | Downloading patches |