Solution : https://service.sap.com/sap/support/notes/897980 (SAP Service marketplace login required)
Key words :
symptom instant messaging window shrinks, terms instant messaging, sap netweaver 04 sp14, chat window, application sharing, htmlb component, collaboration, prerequisites
Related Notes :
| 920337 | NW04: Central Note for Portal SP16 |
| 910997 | Known Issues with Portal Platform in SAP NW04 SP14 |