Solution : https://service.sap.com/sap/support/notes/871688 (SAP Service marketplace login required)
Key words :
financial customer care, fp-icweb reason, relevant support package, symptom interest documents, reverse dunning notices, dunning notice reversal, dunning notice, charge documents, dunning history, fkkclevk tables
Related Notes :
1156829 | Important SAP notes for the SAP PLM interface |