Solution : https://service.sap.com/sap/support/notes/866660 (SAP Service marketplace login required)
Key words :
service industry sp05 sap application basis sp05 1, front-office based launch transactions, prerequisites program error solution solved, error message 'class <classname>, launch transaction handler class, change xslt program crm_ic_action_gen_bor_class, expand folder xslt programs, change xslt programs crm_ic_action_gen_bor_class, 0 sp10 sap crm 4, launch transaction wizard
Related Notes :
1013376 | FAQ Note: CRM IC Web Client Transaction Launcher |