Solution : https://service.sap.com/sap/support/notes/861512 (SAP Service marketplace login required)
Key words :
item object type bus2000165 'customer substitute delivery item', terms crmc_action_def reason, application area - subobject, start transaction sm30, object type, object bus2000165, action profile, standard system, solution make, enter 'crmv_obj_assi_i'
Related Notes :
| 615158 | Sales assistant: Actions are not displayed |