Solution : https://service.sap.com/sap/support/notes/857016 (SAP Service marketplace login required)
Key words :
change request management reason, symptom action set_predoc, action set_predoc, document chain, terms slfn, program error, solution implement, table tsocm_stat_prop, transaction types, transaction sm30
Related Notes :
| 889572 | Runtime error OBJECTS_OBJREF_NOT_ASSIGNED in report CRM_SOC |
| 770693 | General note about Change Request Management 3.20 |