Solution : https://service.sap.com/sap/support/notes/847776 (SAP Service marketplace login required)
Key words :
0 interaction center manager dashboard shows portal runtime errors, /sap/pct/crm/icm/md/icmdbcommserver, incompatible object argument forfunction call, unzip attached zip file 640_icmdb_par, unzip attached zip file 620_icmdb_par, portal runtime erroran exception occurred, dashboardcom/sap/bcb/bcbmonitorchangeeventsink, icmanager/additional/dashboard/, ljava/lang/string, terms bcb reason
Related Notes :
| 783367 | Missing reference between enterprise portal and ICI/BCB |