Solution : https://service.sap.com/sap/support/notes/830595 (SAP Service marketplace login required)
Key words :
interaction center -> interaction center webclient -> administration -> communication management software -> interface settingsthe error, conditions 70228 overview note 617452 release strategy note 565437 support package note 893051 problems, sapcar '-xvf /qopt/<volid>/workforce_deployement/inst/data/wfm200in, interaction center -> interaction center webclient -> utilities, sapcar -xvf /<cd_dir>/workforce_deployement/inst/data/wfm200in, interaction center -> interaction center workforce management, 00 sr1 components cd''crm 700 ehp1 components cd', interaction center -> supporting processes -> outbound calling, change history date topic short description 20, missing/incorrect sap easy access menu nodesthe
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| 893051 | Support Packages for WFMCORE 200 |
| 836414 | Installing LCAPPS 2005_700 |