Solution : https://service.sap.com/sap/support/notes/829677 (SAP Service marketplace login required)
Key words :
ashost=xxxxx sysnr=xx gwhost=xxxxx gwserv=sapgwxx pcs=1 location cpic, sapms<sid> sapdpxx sapgwxx sapgwxxs, sap gateway failed connect_pm type=, terms multi-site workforce deployment, crm backend information supplied, sap gateway failedservice ', crm backend information, tcp/ip information, retail web application, unicode error service '
Related Notes :
| 723562 | SAP Java Connector 2.x: Configuration and Requirements |
| 52959 | sapms..., sapdp.., sapgw.. unknown (or not found) |