Solution : https://service.sap.com/sap/support/notes/828026 (SAP Service marketplace login required)
Key words :
crm interaction center webclient 4, solution apply sap note, sap simple abap messaging, 0 addonfor service industries, messaging reason, customer upgrades, -java configuration, alert messages, sam services, transaction sicf
Related Notes :
| 827958 | Javascript Errors in IC WebClient, Messaging does not work. |
| 779294 | Agent modes do not appear |