Solution : https://service.sap.com/sap/support/notes/815687 (SAP Service marketplace login required)
Key words :
menu options 'insert'/'character'/'sap symbol', additional '<' character appears, terms ms word, sap icons reason, sap symbol, '>' character appears, 'sap icons', sap symbols, print preview, line editor
Related Notes :
| 742662 | MS Word as Editor in SAPscript and Smart Forms |