Solution : https://service.sap.com/sap/support/notes/798365 (SAP Service marketplace login required)
Key words :
file operation fails, its_download function module, -existing folder structure, folder structure, terms its_download, frontend_services reason, download files, 620support package [, ws_download, gui_download
Related Notes :
| 563161 | SAP GUI, SAP ITS & SAP IGS patches on Service Marketplace |
| 335521 | ITS patch installation of kernel files |
| 330793 | Downloading patches |