Solution : https://service.sap.com/sap/support/notes/796377 (SAP Service marketplace login required)
Summary :
When an XSLT transformation failure occurs at runtime, potentially due to an unavailable CAT server, it results in a termination and subsequent loss of entered data in a transaction. An enhancement is planned to convert this termination into a mere error notification, preventing abrupt program termination. For addressing this issue, users should import Support Package 09 for CRM4.0 or Support Package 11 for CRM 3.1, or apply the specified correction to mitigate data loss.
Key words :
program immediately terminating, problem data loss, error message appears, terms survey suite, simple error message, import support package 09, support package 11, termination message, survey runtime, xslt transformation
Related Notes :
796172 | |
405837 | external CATServer: Setup Instructions |