Solution : https://service.sap.com/sap/support/notes/789707 (SAP Service marketplace login required)
Summary :
When creating a business partner in CRM that triggers customer creation in R/3, there may be a missing linkage showing that a customer has been created for the business partner in R/3, leading to omitted entries in CRMM_BUT_CUSTNO. This issue could potentially cause processing errors. It is relevant for IS-M modules, and the solution is to either import the appropriate Support Package or apply the specified advance correction to resolve the missing data connection.
Key words :
media-specific role, sales customer ism000, media customer ism020, terms bp_exchange_crm_to_r3_bp reason, relevant support package, attached advance correction, business partner, retailer ism001, respective entry, table crmm_but_custno
Related Notes :
436843 | IS-M/CRM: Business partner exchange between CRM and IS-M |