Solution : https://service.sap.com/sap/support/notes/784102 (SAP Service marketplace login required)
Key words :
process 20 6030 reje rejected 20 7040 accd accepted 20 7045 part partially accepted 20 7050 chng changed, customer relationship management -> transactions -> basic settings -> status management -> define status profile, status status short text lowest status highestnumber, status profile 'crmsus_o', customer 20 6060 canc cancelled, customer 10 6070 comp completed 20 70, prerequisites customizing settings, start transaction 'crmbs02', customizing settings, desired status
Related Notes :
660599 | SRM-SUS: Incorrect confirmation and invoice status profile |