Solution : https://service.sap.com/sap/support/notes/779352 (SAP Service marketplace login required)
Key words :
crm mobile client component upgrade, mobile component upgrade guide, xx\mobilecomponentupgrade\setup\isscript, mobile upgrade package, offline upgrade mode, support package version, installshield scripting engine, expected launching user, mobile client, upgrade process
Related Notes :
| 513291 | SAP CRM 4.0 Mobile Client Component: Collective Note |