Solution : https://service.sap.com/sap/support/notes/765018 (SAP Service marketplace login required)
Summary :
SAP Note addresses issues with SYSFAIL errors in SMQ1 and SMQ2 queues within R/3 and CRM systems, respectively. This occurs post-client or system copy, where logical system changes are forbidden as per existing guidelines (Note 588701). Solutions involve using specific reports to delete entries in CRMPRLS and CRMMLSGUID tables without utilizing standard transactions due to lack of maintenance dialogs. These solutions are contingent on system conditions matching the described scenarios, ensuring data consistency. Implementing these corrections inappropriately or in productive environments is cautioned against due to potential data inconsistencies.
Key words :
message message short text 303 user &1, message class smof, terms c_056 reason, trigger existing queues, guarantee data consistency, /3 back-end system, productive system landscape, smq2 inbound queue, crm-mw-adp, smq1 outbound queue
Related Notes :
| 872533 | FAQ: Middleware |
| 588701 | Change of the logical system name in R/3 Backend system |