Solution : https://service.sap.com/sap/support/notes/753649 (SAP Service marketplace login required)
Key words :
call function 'conversion_exit_isola_input' exporting input = language importing output = saplangu, concatenate 'icwc' 'language' sy-mandt sy-uname, set profile appropriately data pkey type string, symptom communication channels language dependent texts, yourcom mgmt software system provider, set locale language saplangu, display bsp application 'crm_ic' - click, data pname type string, prerequisites program error solution, 'event handler' - double click
Related Notes :
| 779294 | Agent modes do not appear |