SAP Note 743888 - GW: gw/so_keepalive profile parameter

Component : Gateway/CPIC - Network Infrastructure

Solution : https://service.sap.com/sap/support/notes/743888 (SAP Service marketplace login required)

Summary :
When SAP system networks are separated by firewall software, the TCP/IP protocol fails to detect disconnections, causing connections to accumulate in the gateway. This can lead to repeated attempts to connect to the same system and eventually overflow the gateway's connection table. The issue can be resolved by enabling the KEEPALIVE option in TCP/IP. This is achieved by setting the gw/so_keepalive parameter in the instance profile to 1, prompting the protocol to send keep-alive messages and close connections when no responses are received.

Key words :
tcp/ip network protocol sends messages, gw/so_keepalive instance profile parameter, tcp/ip network protocol, terms gw/so_keepalive, gw/max_sys, so_keepalive reason, network connections, firewall software, repeatedly made, longer period

Related Notes :

1410736TCP/IP: setting keepalive interval
1095272Redundant GW/GW connections in transaction SMGW
744711CST Patch Collection 25 2004
516027Gateway error due to terminated TCP connection