Solution : https://service.sap.com/sap/support/notes/743482 (SAP Service marketplace login required)
Summary :
When SAP GUI is launched from the BW tab in the portal via Internet Explorer, a minimized SAP Logon window remains open even after closure of the browser and Citrix session, leading to resource exhaustion on servers. To address this, install the required SAP GUI patch and adjust the Windows registry by adding a DWORD value named AutoClose under HKEY_LOCAL_MACHINE\SOFTWARE\SAP\SAPLogon to "1". This configuration ensures automatic termination of the SAP Logon process with the portal session. Patches for different versions of SAP GUI are available, and relevant SAP Notes provide detailed guidance on download and installation procedures.
Key words :
registry key hkey_local_machine\software\sap\saplogonand set, small minimized sap logon window opens, terms auto close sap logon, sap logon window, citrix session remain open, sap logon process, window stays open, sap gui inplace, sap gui patch, prerequisites unsupported feature
Related Notes :
| 631198 | Behavior of SAP GUI for Windows in SAP Workplace/Portal |
| 563161 | SAP GUI, SAP ITS & SAP IGS patches on Service Marketplace |
| 535308 | How to apply a SAP Front End patch? |
| 361222 | SapPatch: Importing GUI Patches |
| 330793 | Downloading patches |