Solution : https://service.sap.com/sap/support/notes/736045 (SAP Service marketplace login required)
Key words :
detailed internal check, german-speaking customers, e-mail address, apply corrective measures, personal contact data, sap management responsible, ensure continuous improvement, product quality reason, service & support quality, product quality
Related Notes :
| 560499 | Global Support Customer Interaction: Telephone/fax/e-mail |
| 16481 | Contacts at SAP (Germany) |