SAP Note 72188 - SAPoffice: SAP User, Address adm., SAPoffice users

Component : Please use subcomponents - Communication Services: Mail, Fax, SMS, Telephony

Solution : https://service.sap.com/sap/support/notes/72188 (SAP Service marketplace login required)

Summary :
This SAP Note addresses the complexities regarding the interrelation of SAP users, SAPoffice users, and Address Administration. Within the SAP landscape, it is essential to maintain a clear 1:1:1 association among these elements to streamline processes and data accuracy. For SAP users, the related data is stored in USR03, while Address Administration includes multiple tables like SADR and SADRP for different types of communication addresses. SAPoffice users, managed in table SOUD, interact exclusively within SAPoffice and link to SAP users and Address Administration. Procedures and configurations are outlined to ensure proper creation, deletion, and renaming processes are followed to maintain integrity across systems. Key management practices and potential issues related to address data synchronization and SAPoffice user linkages are described, with solutions involving table checks and administrative reports like RSSOUSER and RSSOUSCO, despite noted imperfections in these reports.

Key words :
additional key words so12, internal flag usradr set, identical address data exists, internal flag set, sap user master, number range management, entire rml address, sap user id, address administration consists, sapoffice user definitions

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