Solution : https://service.sap.com/sap/support/notes/702453 (SAP Service marketplace login required)
Key words :
unexpectedly long response times, older support package versions, 0b import support package 19, 1c import support package 13, 5 import support package 02, terms query reason, 0b support package 19, 1 content support package 13, 5 content support package 02, current support package
Related Notes :
| 692636 | SAPBWNews BW SP02 NW'04 Stack 02 RIN |
| 647749 | SAPBWNews BW 3.0B Support Package 19 |
| 601039 | SAPBWNews BW 3.1 Content Support Package 13 |