Solution : https://service.sap.com/sap/support/notes/702142 (SAP Service marketplace login required)
Key words :
key capability interaction center key capability field applications key capability e-commerce configuration content, channel management ---------------------------------------------------- business scenarios key capability sales key capability service 1, service quality analysis -> complaints & returns analysis service profitability analysis -> cost, case management analysis installed base analysis planned service analysis, key capability marketing key capability analytics 1, enterprise intelligence administration key capability channel management, loyalty analysis service performance analysis billing analysis, revenue analysis service contract analysis -> service contract, quotation analysis service order analysis -> service order, account analysis partner analysis update
Related Notes :
| 761607 | CRM 4.0 SP Stack 9/2004 (SAPKU40007): Release & Info. Note |
| 743291 | CRM 4.0 SP Stack 6/2004 (SAPKU40006): Release & Info. Note |
| 625744 | Changes to CRM Solution Manager Content |