Solution : https://service.sap.com/sap/support/notes/700381 (SAP Service marketplace login required)
Key words :
message class crm_confirm_srv message 013 message short text, status confirmed document flow, correct document flow data, error message occurs, including document flow, terms crm_conf_srv_h_before_copy_ec reason, function 'create follow-, service order assumes, service order distributes, service order ensures
Related Notes :
| 770867 | No confirmation for the process is possible in the portal |
| 711716 | CRM 3.1 SP Stack 03/2004 (SAPKU31008): Release & Info. Note |
| 704121 | EBP/CRM 3.0 SP Stack 02/2004 (SAPKU30018): Release&Info.Note |
| 650641 | Confirmation for service order not possible due to status |
| 622537 | Sequence problem during distribution of confirmation |
| 504322 | Correction condition tables for usage free goods |