Solution : https://service.sap.com/sap/support/notes/691242 (SAP Service marketplace login required)
Key words :
underlying pi basis release, abap runtime errors, short dump exists, unicode crm servers, attached correction instructions, correction instructions, crm server, inbound queue, status sysfail, error message
Related Notes :
| 902083 | Unicode Collection Note for CRM 4.0 |
| 873918 |