SAP Note 684564 - Re-importing a SPAM/SAINT update

Component : Online Corr. Support (Tools:Supp.-Pack., Addon Install/Upgr) -

Solution : https://service.sap.com/sap/support/notes/684564 (SAP Service marketplace login required)

Summary :
When a SPAM/SAINT update already imported requires re-importation due to errors or per SAP's guidelines, users must reset the update's status from 'Imported' to 'New'. Initially, it's advisable to verify if a higher version update is available on SAP Service Marketplace, thereby avoiding the need for the reset. If re-importation is needed, remove the update via the EPS inbox, ensuring that the EPS file is backed up, as it gets deleted from the $DIR_EPS_ROOT/in directory. After deletion, reload the SPAM/SAINT update into the system, ensuring it's loaded either from the saved EPS or freshly downloaded, and then re-import using the Support Package Manager. This process is exclusive to SPAM/SAINT updates and cannot be applied to other support packages.

Key words :
'support package' -> 'import spam/saint update', choose 'support packages' -> ' load packages ' -> ', support package manager reason, terms spam/saint update, 6c spam/saint updates, current spam/saint update, support package manager, 'support package directory', spam/saint update, spam/saint updates

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