Solution : https://service.sap.com/sap/support/notes/654498 (SAP Service marketplace login required)
Summary :
The transfer of CRM Billing documents to R/3 Accounting is failing with error FF805, indicating an absent tax statement item for the specified tax code. This failure occurs due to a program error within the TTE and issues in the external tax application, Vertex, particularly when CRM customer master records possess tax exemption certificates processed in Vertex. The issue is resolved as of SP 17. Users on SP 12-16 must apply the IPC patch detailed in SAP Note 486061 and coordinate with Vertex for an update to the qsci.jar file using this note reference (654498).
Key words :
external tax software vertex, tax statement item, tax exemption certificates, crm billing documents, prerequisites program error, customer master records, message number ff805, corrected software, vertex reason, contact vertex
Related Notes :
| 486061 | How to get patches for CRM Internet Pricing Configurator |