Solution : https://service.sap.com/sap/support/notes/644088 (SAP Service marketplace login required)
Key words :
screen area 'fix engine/service/application configurations, symptom saf diagnosis tool report incorrect ics entries, auto suggest engine customization reason, auto suggest engine customizing', saf diagnosis tool, terms software agent framework, incorrect ics entries, prerequisites upgrade problem -, program 'crm_saf_tool_conf' attached, incorrect entries
Related Notes :
| 651069 | SAPKU40002: Support Package 02 for CRM 4.0 |